Review by Leeann H. in Arlington, VA
Comments: Excellent price and excellent customer service on bid, install and follow up. Installers arrived ahead of stated time, completed in advance of estimate, took all trash. Thrilled with this company and highly recommend.
Review by Tariq A. in Falls Church, VA
Comments: Good Job. He was courteous and professional and I highly recommend him.
Review by Janice D. in Vienna, VA
Comments: I was satisfied with their service! They came out on time and installed it the next day - did a great job - thank you!
Review by Steve M. in Chantilly, VA
Comments: The Fairfax Cooling & Heating crew did awesome, from start to finish. I shopped around alot, received ~ 6 quotes from local companies, and Mark Cole and Fairfax Cooling/Heating gave me (BY FAR) the most competive price and best warranty coverage. Also, most impressively, I gave them the green light on the project on a Saturday and they were out at my house installing by 0800 Monday morning. They were incredibly responsive (even during a very hot point in the summer), and finished the job quickly/efficiently. The end quality was great. Highly recommend these pro's ... don't be fooled by others' fancy salesmen and higher prices!!
Review by Amit B. in Reston, VA
Comments: They were great and gave me a couple of options to keep my house cooler. They also corrected an issue with my A/C unit which was not fixed by the previous owners and followed up promptly after they got the part and fixed it right away.
Review by Mike L. in Herndon, VA
Comments: Prompt, friendly, helpful service. Didn't try to sell us any unnecessary service or product.
Review by Tony D. in Sterling, VA
Comments: Very Professional, were on time, and quick. Best deal all around. Go with Fairfax Cooling & Heating and you will not be disappointed.
Review by David S. in Arlington, VA
Comments: On time, curteous, kept work area clean, did all that they had promised with a complex job finding the wiring for two new thermostats, related well to me as I stayed the whole time to observe their work and their work ethic. This job was for my rental house, and I certainly will hire them for my own residence.
Review by James M. in Centreville, VA
Comments: Immediate response to my urgent request (gas furnace not producing heat, fan continuously running). Same day service - was flexible enough to meet me after work! Excellent customer service - knowledgeable, honest, friendly, fair and quick to find / solve the problem. Will certainly recommend and use for any future heating / cooling issues!
Review by a Neighbor in Herndon, VA
Comments: Fairfax Cooling and Heating was the first to contact me about the job; coming out on a Sunday (holiday weekend) to see what was needed. They offered fast service and a fair price. The job was started promptly and completed smoothly. I felt that I received a fair price. My house is warmer than it has been in years. Amazing what an updated energy efficient system can do! I would recommend Fairfax Cooling and Heating and I will use them again for future projects.
Review by a Neighbor in Alexandria, VA
Comments: Appreciate the fact that the owner came to give an estimate and spent the time to give good advice on comparing models. Price competitive. Would recommend this contractor to friends and family.
Review by a Neighbor in Sterling, VA
Comments: The serviceman came quickly, even given the fact that we had several inches of snow on the ground due to the blizzards. He worked quickly and got our heat back on.
Review by Jon D. in Reston, VA
Comments: I am very pleased with the job done by Miki and his mechanics at Fairfax Cooling and Heating! I hired FCHC to install a new heat pump and air handler in my home and remove the old system. I also had them put in a new thermostat with an outdoor temperature sensor. Everyone was always on time and they did a very professional job with the installation. It was a tricky job because of where the handler was located in my home. The upper plenum transition from the air handler to the duct looked like it would require the work of an airplane mechanic in order to secure a strong attachment - fortunately, one of Miki's mechanics was exactly that!
Review by David W. in Herndon, VA
Comments: As a general rule, I am more inclined to trust a company--for this type of work--that sends out a current or former technician to do the estimate rather than a pure salesperson. A technician has an understanding of what is needed to ensure satisfaction after the sale, while a pure salesperson will often say ANYTHING to "close the deal". FH&C is a family-owned business, and the owner himself---an experienced HVAC technician--came out personally to work out the estimate. His prices after rebates were better than the other guys' for identical Carrier® systems AFTER rebate, and he gave us a great deal on the financing too!
Review by a Neighbor in Sterling, VA
Comments: Fairfax Cooling and Heating responded immediatly to our request - despite the fact that there was a major blizzard at the time. The quote was fair and the work was completed quickly. Thank you!
Review by Henry B. in Vienna, Va
Comments: They were knowledgable, curtious, efficient, highly effective in solving my problems, and very reasonably priced.
Review by D f E. in Alexandria, VA
Comments: My rating of excellent is based on two factors: extraordinary performance in the installation and price.The replacement of our old furnace involved several major challenges since it had been extensively modified by a previous spec builder who years ago bought the house and made several additions. In addition there was a major issue regarding the air conditioning coils. Fairfax Cooling and Heating anticipated these problems and came up with very satisfactory solutions. The second reason was simply that their bid was very substantially below ( by thousands of dallors) the bid by others. I called several former coustomers and was reassured.
Review by Kenneth T. in Arlington, VA
Comments: Telephone reception was very friendly and helpful. Technician was very professional and explained his diagnosis. Work was performed timely and at what I believe is a very reasonable price.
Review by Jeffrey M. in Arlington, VA
Comments: Selected Fairfax Cooling and Heating after they did the most informed estimate (considered all factors) and after providing me with requested options with no upselling. They were neither the cheapest nor the most expesive, but did appear the most trustworthy--a hunch that proved accurate. They completed the job in less than a day, were quiet and respectful (I able to work from home a normal with very few interruptions, and they were very clean--leaving no signs that they were around at all. I would not hesitate to use them again.
Review by Myriam B. in Mc Lean, VA
Comments: I received a call within one hour of posting my request. They asked me if I needed an emergency service to which I responded no but scehduled an appointment for next morning. They tried to do a repair but then realized the furnace had to be replaced. They called in and found me a new one and installed it the same day. They were very polite, efficient and clean. I would highly recommend them.
Review by a Neighbor in Herndon, VA
Comments: I highly recommend Fairfax Cooling & Heating. Miki is an honest guy who clearly is looking out for his customers. My husband and I thought we needed a new humidifer. To our surprise a few checks and adjustments and our current unit was up and running. We took the opportunity to have a few other items addressed related to our HVAC unit and water heater. Thanks to Miki's honesty we saved money and have improved the functionality of our water heater and HVAC. Not to mention he visited us within an hour of my call!!!